Customized and embroidered products are excluded from returns and exchanges, as each is made to order. Should an embroidery or customization error occur on our part, we will promptly replace the item with the same size and design.

For any inquiries, please contact orders@macattackgear.com with your order details.

Yes. Orders totaling $120 or more qualify for free shipping, including sale items, unless otherwise noted. You can review shipping rates during checkout for confirmation.

All orders ship within 7 to 10 days from the date your order is placed. Once a shipping label is created, you’ll receive an email with tracking information. If you need your order by a specific date, please contact us to discuss available options.

No. We do not ship internationally. All orders are shipped within the United States only.